Refund Policy

Overview

ClassAround Inc. ("ClassAround," "we," "us," or "our"), the company that operates the UnniClass service ("UnniClass"), strives to deliver high-quality K-beauty education to learners worldwide. To ensure a fair and transparent system for all users, we operate a strict conditional 14-day refund policy as outlined below.

1. Eligibility for a 100% Full Refund

You are eligible for a 100% full refund if you satisfy ALL of the following criteria:

• Timeframe: The refund request is submitted within 14 calendar days from the exact date and time of purchase.
• Lesson Progress: You have watched 2 or fewer video lessons (less than 3 lessons in total).
• Digital Materials: You have NOT downloaded or accessed any attached downloadable resources (e.g., PDF guidebooks, charts, or workbooks).

A 100% full refund includes any sales tax, VAT, or other transaction taxes charged at the time of purchase.

2. Non-Refundable Cases

A refund will NOT be issued (0% refund) under any of the following circumstances:

• More than 14 calendar days have passed since the date of purchase.
• You have watched 3 or more video lessons.
• You have downloaded or accessed any downloadable digital materials (PDF files, attachments, etc.), regardless of the number of lessons watched or days elapsed.
• Accounts suspended or terminated due to a violation of our Terms of Service (e.g., account sharing, illegal distribution, or unauthorized recording).

3. Special Notice on Downloadable Digital Content

Downloadable digital resources (such as PDF guides and workbooks) are non-returnable digital assets protected by intellectual property laws. Downloading any attached digital material immediately voids your refund eligibility, even if you have watched fewer than 3 lessons and are within the 14-day period (excluding resources explicitly provided for free).

4. Refund Abuse Restriction

We value fair participation. We reserve the right to deny refund requests and/or suspend accounts if we detect patterns of refund abuse, such as repeatedly purchasing and requesting refunds for multiple courses, or attempting to exploit the system.

5. Third-Party and In-App Purchases

If you purchased a course through a third-party app store (e.g., the Apple App Store or Google Play, if and when our Services become available through such stores), the purchase is subject to that third party's refund policies. You must request the refund directly through that third-party provider, as we cannot directly process refunds for external store transactions.

6. Currency Fluctuations and Bank Fees

Refunds will be processed in the original currency of purchase. We are not responsible for any differences between the original purchase amount and the refunded amount resulting from foreign exchange rate fluctuations or non-refundable foreign transaction fees charged by your card issuer or bank.

7. Bundles and Promotional Discounts

Courses purchased as part of a bundle, package, or with a promotional coupon will be refunded based on the net amount paid after discounts. Individual items within a bundle package cannot be partially refunded separately unless explicitly specified.

Bundle-Wide Eligibility: For bundles and packages containing multiple courses, the eligibility criteria described in Section 1 (the 14-day window, the 2-lesson limit, and the no-download condition) are assessed across the entire bundle. If you exceed these limits in any single course within the bundle, the entire bundle becomes ineligible for a refund.

8. How to Request a Refund

To request a refund, please follow the steps below:

• Contact our Support Team at admin@unniclass.com or submit a ticket through our Help Center.
• Provide your registered email address and Order ID.
• Once approved, refunds will be issued back to your original payment method. Refund processing times vary by payment method (credit card, PayPal, etc.) and typically take 5 to 10 business days, and may take up to 14 business days depending on your local bank, card issuer, or payment provider. If a refund to your original payment method is not possible (for example, because the card has expired or the account is closed), please contact our Support Team so we can arrange an alternative refund method with you directly.
• Gift Purchases:If a course was purchased as a gift, only the original purchaser may request a refund, and any approved refund will be issued to the original purchaser's payment method, not the recipient.

9. Chargebacks and Disputes

If an unauthorized dispute or chargeback is opened with your bank or payment provider without prior contact with our Support Team, your account may be immediately suspended pending investigation, and, as provided in Section 4.3 of our Terms of Service, may be permanently terminated if the dispute is found to be fraudulent or made in bad faith. We strongly encourage you to contact us directly so we can resolve any issues swiftly.

10. Updates to This Policy

We reserve the right to modify this Refund Policy at any time. Changes become effective immediately upon posting to our website. Unless a change is required by law or is more favorable to you, the refund eligibility criteria that applied at the time of your purchase will govern your refund request.

11. Relationship to Our Terms of Service

This Refund Policy is incorporated into, and forms part of, our Terms of Service. Any dispute regarding a refund request is subject to the governing law, dispute resolution, and binding arbitration provisions set out in our Terms of Service. This Refund Policy is issued in both English and Korean for convenience; in the event of any conflict or inconsistency between the two versions, the English version shall control.